Outage in Dialogue

Les rapports clients ne sont pas disponibles // Client reports are not available

Resolved Minor

February 26, 2026 - Started about 9 hours ago - Lasted about 2 hours
Official incident page

Incident Report

Les rapports clients sont indisponibles dans le portail d'administration de Dialogue (Presto), en raison d'un problème avec un de nos fournisseurs de services. La mise en place d'une solution est en cours. Client reports are currently not available through Dialogue's administration portal (Presto), due to an outage from our reporting platform vendor. A solution is being implemented.

Components affected

Dialogue Admin Portal

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Latest Updates ( sorted recent to last )

RESOLVED about 8 hours ago - at 02/26/2026 01:35AM

Le problème a été résolu.

The problem has been resolved.

INVESTIGATING about 9 hours ago - at 02/26/2026 12:15AM

Les rapports clients sont indisponibles dans le portail d'administration de Dialogue (Presto), en raison d'un problème avec un de nos fournisseurs de services. La mise en place d'une solution est en cours.

Client reports are currently not available through Dialogue's administration portal (Presto), due to an outage from our reporting platform vendor. A solution is being implemented.

Latest Dialogue outages

Les rapports clients ne sont pas disponibles // Client reports are not available - 14 days ago

Problème avec les ordonnances/note // Issues with notepad/prescriptions - about 1 month ago

Les disponibilités des fournisseurs de soins ne se mettent plus à jour // Service provider availabilities are no longer updating - 2 months ago

Nos systèmes ont détecté une augmentation des échecs de connection // Our systems have detected increase in connection errors - 3 months ago

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