Outage in Didomi

Platform API degraded performance

Resolved Minor
August 14, 2024 - Started 4 months ago - Lasted 30 minutes
Official incident page

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Outage Details

We are investigating elevated error rates. Some services such as the Didomi Console may be affected.
Components affected
Didomi Platform API
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 08/14/2024 11:33PM

The incident has been resolved. During the incident, the Platform API (responsible for managing notice configurations for the Didomi Console and API clients) and the Didomi Console were temporarily impacted with higher latency or partial unavailability. All other services, including the Consents API, consent notices, and consent collection, were not affected and were operating normally.

IDENTIFIED 4 months ago - at 08/14/2024 11:13PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 4 months ago - at 08/14/2024 11:08PM

We are investigating elevated error rates. Some services such as the Didomi Console may be affected.

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