Outage in Didomi

Platform API degraded performance

Resolved Minor
August 14, 2024 - Started about 1 year ago - Lasted 30 minutes
Official incident page

Incident Report

We are investigating elevated error rates. Some services such as the Didomi Console may be affected.
Components affected
Didomi Platform API

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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 08/14/2024 11:33PM

The incident has been resolved. During the incident, the Platform API (responsible for managing notice configurations for the Didomi Console and API clients) and the Didomi Console were temporarily impacted with higher latency or partial unavailability. All other services, including the Consents API, consent notices, and consent collection, were not affected and were operating normally.

IDENTIFIED about 1 year ago - at 08/14/2024 11:13PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 1 year ago - at 08/14/2024 11:08PM

We are investigating elevated error rates. Some services such as the Didomi Console may be affected.

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