Use cases
Software Products E-commerce MSPs Schools Development & Marketing DevOps Agencies Help Desk
Company
Internet Status Blog Pricing Log in Get started free

Outage in DigiCert

DC1 NL Prod instance - Connectivity issues on the secondary network between DTM and DSE

Resolved Minor
May 19, 2026 - Started 9 days ago - Lasted about 6 hours
Official incident page

Incident Report

Summary AI Generated

DigiCert experienced a connectivity issue between their Document Trust Manager and Document Signing Engine on the secondary network in their DC1 NL production instance. Customers using DTM with DSE may have faced issues during document signing, though most traffic continued to be served through the primary network. The issue was resolved after 5.5 hours of investigation and monitoring.

We have identified a connectivity issue with one of our secondary network between Document Trust Manager and Document Signing Engine in our DC1 NL instance. While most of the signing traffic is served through our primary network, customers using DTM with DSE may face issues during signing. We are currently investigating the underlying cause and working with cross-functional teams to resolve the issue.

Trusted by 1,000+ teams

The Status Page Aggregator with Early Outage Detection

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

IsDown status aggregator dashboard
Latest Updates ( sorted recent to last )
RESOLVED 8 days ago - at 05/19/2026 06:13PM

The issue has been resolved.

MONITORING 9 days ago - at 05/19/2026 01:30PM

We have fixed the issue with our secondary network between Document Trust Manager and Document Signing Engine in our DC1 NL instance and we are monitoring the performance.

INVESTIGATING 9 days ago - at 05/19/2026 12:46PM

We have identified a connectivity issue with one of our secondary network between Document Trust Manager and Document Signing Engine in our DC1 NL instance. While most of the signing traffic is served through our primary network, customers using DTM with DSE may face issues during signing. We are currently investigating the underlying cause and working with cross-functional teams to resolve the issue.

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook