Outage in DigiCert

DigiCert Support Email System Alert

Resolved Major

September 04, 2026 - Started 5 days ago - Lasted about 3 hours
Official incident page

Incident Report

Summary AI Generated

DigiCert's Support Email System experienced a technical outage lasting approximately 3 hours, affecting email and digicert.com support channels. During the disruption, customers were redirected to phone and chat as alternative contact methods. The issue was identified, a fix was implemented, and the incident was fully resolved.

We are currently experiencing a technical problem with our DigiCert Support Email System and are working to resolve the issue as quickly as possible. We are tracking this issue under Case# 05116620 While we work to restore access to our DigiCert Support Email System , you can contact us through: Telephone: Call us Chat: Chat with us Email: Message us We apologize for any inconvenience this may cause you. DigiCert Support We apologize for any inconvenience this may cause you. DigiCert Support デジサートウェブサイトセキュリティアラート情報 – DigiCert Alert 現在、 DigiCert Support Email System はテクニカル面における問題が確認されており、復旧にむけて調査を進めています。ケース番号 05116620 何かご不明な点、ご質問等がございましたらこちらからお願いいたします。 Telephone: Call us Chat: Chat with us Email: Message us ご不便をお掛けして申し訳ございませんが、何卒ご理解のほどよろしくお願いいたします。デジサートウェブサイトセキュリティサポート

Components affected

DigiCert Email DigiCert digicert.com

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Latest Updates ( sorted recent to last )

RESOLVED 5 days ago - at 09/04/2026 01:08PM

This incident has been resolved.

IDENTIFIED 5 days ago - at 09/04/2026 11:11AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 5 days ago - at 09/04/2026 10:31AM

We are currently experiencing a technical problem with our DigiCert Support Email System and are working to resolve the issue as quickly as possible.

We are tracking this issue under Case# 05116620

While we work to restore access to our DigiCert Support Email System , you can contact us through:
Telephone: Call us

Chat: Chat with us

Email: Message us

We apologize for any inconvenience this may cause you.

DigiCert Support

We apologize for any inconvenience this may cause you.

DigiCert Support

デジサートウェブサイトセキュリティアラート情報 – DigiCert Alert

現在、 DigiCert Support Email System はテクニカル面における問題が確認されており、復旧にむけて調査を進めています。

ケース番号 05116620

何かご不明な点、ご質問等がございましたらこちらからお願いいたします。
Telephone: Call us

Chat: Chat with us

Email: Message us

ご不便をお掛けして申し訳ございませんが、何卒ご理解のほどよろしくお願いいたします。

デジサートウェブサイトセキュリティサポート

INVESTIGATING 5 days ago - at 09/04/2026 10:30AM

We are continuing to investigate this issue.

INVESTIGATING 5 days ago - at 09/04/2026 10:03AM

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