Outage in Digital Pacific

Possible Interruption to Call and Ticket Support Staff

Resolved Minor
February 21, 2022 - Started almost 3 years ago - Lasted about 1 month
Official incident page

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Outage Details

Our Technical Operations team are currently troubleshooting an issue which has caused issues with our support systems, phone and ticket. We are working to resolve this with top priority and will provide an update in 60 minutes, or if there is a significant change in the situation. You can subscribe to this incident to receive an SMS or Email notification when our support systems are operational.
Components affected
Digital Pacific Technical Support (Phone) Digital Pacific Technical Support (Tickets)
Latest Updates ( sorted recent to last )
INVESTIGATING almost 3 years ago - at 02/21/2022 02:10AM

We are still investigating the issue and will provide further updates in 60 minutes, or if there is a significant change in the situation.

INVESTIGATING almost 3 years ago - at 02/21/2022 01:21AM

We are continuing to investigate the issue and will provide further updates in 60 minutes, or if there is a significant change in the situation.

INVESTIGATING almost 3 years ago - at 02/21/2022 12:23AM

Our Technical Operations team are currently troubleshooting an issue which has caused issues with our support systems, phone and ticket.

We are working to resolve this with top priority and will provide an update in 60 minutes, or if there is a significant change in the situation.

You can subscribe to this incident to receive an SMS or Email notification when our support systems are operational.

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