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This incident has been resolved.
A fix has been implemented for this issue and we are currently monitoring the results. We will provide more information once we have confirmed the issue is fully resolved.
Our Technical Operations team are currently troubleshooting an issue which has caused our phone system to go offline. Additionally, ticket responses will be delayed until the issue is resolved.
The Digital Pacific website https://www.digitalpacific.com.au/ is also temporarily unavailable due to this issue.
We are working to resolve this with top priority and will provide an update in 60 minutes, or if there is a significant change in the situation.
You can subscribe to this incident to receive an SMS or Email notification when our phone support is operational.
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