Outage in Digital Pacific

Networking Incident

Resolved Minor
June 13, 2024 - Started over 1 year ago - Lasted about 1 month
Official incident page

Incident Report

We have identified and are actively working on an incident which is impacting network connectivity in our data centre. The issue is being worked on as a top priority. Further information will be provided here as updates become available.
Components affected
Digital Pacific Network

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 07/18/2024 10:55PM

This incident has been resolved.

MONITORING over 1 year ago - at 06/12/2024 04:58PM

A fix has been implemented and we are monitoring the results.

The issue was caused by a hardware failure on a switch. Affected customers' servers have been moved to another switch while the faulty hardware is being replaced.

IDENTIFIED over 1 year ago - at 06/12/2024 04:17PM

The issue has been identified and a fix is being implemented.

INVESTIGATING over 1 year ago - at 06/12/2024 02:35PM

We are currently investigating this issue and will update you as soon as we have more information.

INVESTIGATING over 1 year ago - at 06/12/2024 12:47PM

We have identified and are actively working on an incident which is impacting network connectivity in our data centre.
The issue is being worked on as a top priority.
Further information will be provided here as updates become available.

Latest Digital Pacific outages

Service Interruption - Shared/Reseller Hosting Server - about 1 month ago
Service Interruption - Shared/Reseller Hosting Server - 7 months ago
Emergency Maintenance: Shared hosting server - vmcp74.digitalpacific.com.au - 8 months ago
Service Interruption - Shared Hosting Server - vmpl02.digitalpacific.com.au - 8 months ago
reCAPTCHA issue on shared servers - 10 months ago

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