Outage in Digital Pacific

Service Interruption - Shared/Reseller Hosting Server

Resolved Major
April 05, 2025 - Started 7 months ago - Lasted 4 days
Official incident page

Incident Report

Be advised our internal monitoring has indicated that some Shared/Reseller Hosting servers have become temporarily unavailable. This may be impacting access to your website, email services, ftp services and access to the cPanel control panel. We are working to resolve this with top priority and will provide an update in 60 minutes, or if there is a significant change in the situation.
Components affected
Digital Pacific Personal and Business Hosting Digital Pacific Reseller Hosting

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Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 04/09/2025 04:46AM

This incident has been resolved.

INVESTIGATING 7 months ago - at 04/05/2025 11:56AM

We are continuing to investigate this issue.

INVESTIGATING 7 months ago - at 04/05/2025 11:54AM

All services are now operating normally.

INVESTIGATING 7 months ago - at 04/05/2025 11:52AM

The issue affecting some Shared/Reseller Hosting servers has been resolved, and all services are now operating normally. We will continue to monitor the servers closely to ensure ongoing stability.

We appreciate your patience and understanding. If you are still experiencing any issues, please don’t hesitate to contact our support team.

INVESTIGATING 7 months ago - at 04/05/2025 10:47AM

Be advised our internal monitoring has indicated that some Shared/Reseller Hosting servers have become temporarily unavailable.

This may be impacting access to your website, email services, ftp services and access to the cPanel control panel.

We are working to resolve this with top priority and will provide an update in 60 minutes, or if there is a significant change in the situation.

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