Outage in Digital Pacific

Service Interruption - Shared/Reseller Hosting Server

Resolved Major
April 05, 2025 - Started about 2 months ago - Lasted 4 days
Official incident page

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Outage Details

Be advised our internal monitoring has indicated that some Shared/Reseller Hosting servers have become temporarily unavailable. This may be impacting access to your website, email services, ftp services and access to the cPanel control panel. We are working to resolve this with top priority and will provide an update in 60 minutes, or if there is a significant change in the situation.
Components affected
Digital Pacific Personal and Business Hosting Digital Pacific Reseller Hosting
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 04/09/2025 04:46AM

This incident has been resolved.

INVESTIGATING about 2 months ago - at 04/05/2025 11:56AM

We are continuing to investigate this issue.

INVESTIGATING about 2 months ago - at 04/05/2025 11:54AM

All services are now operating normally.

INVESTIGATING about 2 months ago - at 04/05/2025 11:52AM

The issue affecting some Shared/Reseller Hosting servers has been resolved, and all services are now operating normally. We will continue to monitor the servers closely to ensure ongoing stability.

We appreciate your patience and understanding. If you are still experiencing any issues, please don’t hesitate to contact our support team.

INVESTIGATING about 2 months ago - at 04/05/2025 10:47AM

Be advised our internal monitoring has indicated that some Shared/Reseller Hosting servers have become temporarily unavailable.

This may be impacting access to your website, email services, ftp services and access to the cPanel control panel.

We are working to resolve this with top priority and will provide an update in 60 minutes, or if there is a significant change in the situation.

Latest Digital Pacific outages

Emergency Maintenance: Shared hosting server - vmcp74.digitalpacific.com.au - 2 months ago
Service Interruption - Shared Hosting Server - vmpl02.digitalpacific.com.au - 2 months ago
reCAPTCHA issue on shared servers - 4 months ago
Networking incident - Dedicated Servers - 6 months ago
Websites & cPanel access issues on vmcp69.digitalpacific.com.au - 8 months ago

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