Outage in Digital Pacific
Service Advisory: Website and Service Impact
Minor
May 18, 2026 - Started 6 days ago
Official incident page
Official incident page
Incident Report
We are aware of the issue affecting the accessibility of our brand website, as well as some impacted services, and our Engineering Team is working around the clock to resolve it.
Please know that we are doing everything we can to address this matter, and we will provide timely updates as soon as more information becomes available.
Components affected
Digital Pacific Client Area Digital Pacific Personal and Business Hosting Digital Pacific Reseller Hosting Digital Pacific Dedicated Servers Digital Pacific VPS HostingTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
MONITORING
6 days ago - at 05/18/2026 11:32AM
The issue affecting the accessibility of our brand website, along with some impacted services, has now been resolved. Our Engineering Team will continue to closely monitor the situation to ensure ongoing stability.
We appreciate your patience and understanding while we worked to address this matter. Please be assured that we will continue to provide updates should any new developments arise.
IDENTIFIED
6 days ago - at 05/18/2026 06:33AM
We have identified another issue affecting the accessibility of our brand website, as well as some impacted services, and our Engineering Team is working around the clock to resolve it.
Please know that we are doing everything we can to address this matter, and we will provide timely updates as soon as more information becomes available.
MONITORING
6 days ago - at 05/18/2026 04:51AM
The issue affecting the accessibility of our brand website, along with some impacted services, has now been resolved. Our Engineering Team will continue to closely monitor the situation to ensure ongoing stability.
We appreciate your patience and understanding while we worked to address this matter. Please be assured that we will continue to provide updates should any new developments arise.
IDENTIFIED
6 days ago - at 05/18/2026 04:05AM
We are aware of the issue affecting the accessibility of our brand website, as well as some impacted services, and our Engineering Team is working around the clock to resolve it.
Please know that we are doing everything we can to address this matter, and we will provide timely updates as soon as more information becomes available.
source IsDown
Digital Pacific service outage widespread
Reports started 11 minutes before official outage was reported
Users report inability to access websites, FTP, and dashboards; all services down across Australia, including issues with server responsiveness and admin login failures.
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