Outage in Digital Pharmacist

Recent Update to Platform

Resolved Minor

November 29, 2023 - Started about 2 years ago - Lasted 20 days
Official incident page

Incident Report

An update to the platform was rolled out last night, if you experience any issues please close out the current tab and open a new one. We apologize for any inconvenience and appreciate your patience!

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Latest Updates ( sorted recent to last )

RESOLVED about 2 years ago - at 12/19/2023 07:36PM

This incident has been resolved.

MONITORING about 2 years ago - at 12/12/2023 04:02PM

We are continuing to monitor for any further issues.

MONITORING about 2 years ago - at 12/08/2023 04:53PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 2 years ago - at 12/06/2023 05:27PM

We are continuing to work on a fix for this issue. We appreciate your patience during this time.

IDENTIFIED about 2 years ago - at 12/04/2023 07:57PM

We are continuing to work on a fix for this issue. We appreciate your patience during this time.

IDENTIFIED about 2 years ago - at 12/01/2023 08:11PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 2 years ago - at 11/30/2023 09:07PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 2 years ago - at 11/30/2023 05:10PM

We are continuing to investigate this issue.

INVESTIGATING about 2 years ago - at 11/29/2023 04:02PM

An update to the platform was rolled out last night, if you experience any issues please close out the current tab and open a new one. We apologize for any inconvenience and appreciate your patience!

Latest Digital Pharmacist outages

Outage - IVR Dashboard - about 1 year ago

Outage - Pharmacy Dashboard - about 1 year ago

Outage - Pharmacy Dashboard - over 1 year ago

Pharmacy Dashboard and Mobile App Services Outage! - over 1 year ago

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