Outage in Digital Pigeon
Investigating performance issue with pickup page
Resolved Minor
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Outage Details
We are currently investigating an issue that is impacting recipients from accessing files that are sent to them.
Components affected
Digital Pigeon Application and API ServersLatest Updates ( sorted recent to last )
RESOLVED
about 2 years ago - at 04/04/2023 02:02AM
This incident has been resolved. Apple Push Notifications for events within Digital Pigeon are now functioning correctly.
MONITORING
about 2 years ago - at 04/04/2023 01:37AM
A fix to the Apple Push Notification issue has been deployed and we are monitoring the results.
IDENTIFIED
about 2 years ago - at 04/04/2023 12:31AM
We have identified that the issue is only affecting customers that are using Apple Push Notifications, and are working on a fix. To mitigate the issue customers can temporarily disable 'Mobile Alert' notifications in Digital Pigeon | Management | Profile | Notifications.
INVESTIGATING
about 2 years ago - at 04/04/2023 12:00AM
We are currently investigating an issue that is impacting recipients from accessing files that are sent to them.
Latest Digital Pigeon outages
API response errors - over 1 year ago
Some recipients reporting invalid or expired credentials when accessing sent files - over 2 years ago
Some recipients reporting invalid or expired credentials when accessing sent files - over 2 years ago
Issue with full custom domains - almost 3 years ago
Issue causing delays when accessing some customers file uploads - about 3 years ago
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