Outage in Digital Pigeon
Investigating performance issue with pickup page
Resolved MinorIncident Report
We are currently investigating an issue that is impacting recipients from accessing files that are sent to them.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 3 years ago - at 04/04/2023 02:02AM
This incident has been resolved. Apple Push Notifications for events within Digital Pigeon are now functioning correctly.
MONITORING
about 3 years ago - at 04/04/2023 01:37AM
A fix to the Apple Push Notification issue has been deployed and we are monitoring the results.
IDENTIFIED
about 3 years ago - at 04/04/2023 12:31AM
We have identified that the issue is only affecting customers that are using Apple Push Notifications, and are working on a fix. To mitigate the issue customers can temporarily disable 'Mobile Alert' notifications in Digital Pigeon | Management | Profile | Notifications.
INVESTIGATING
about 3 years ago - at 04/04/2023 12:00AM
We are currently investigating an issue that is impacting recipients from accessing files that are sent to them.
Latest Digital Pigeon outages
Sporadic service currently unavailable errors - 10 months ago
API response errors - over 2 years ago
Some recipients reporting invalid or expired credentials when accessing sent files - over 3 years ago
Some recipients reporting invalid or expired credentials when accessing sent files - over 3 years ago
Issue with full custom domains - almost 4 years ago
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