Outage in DigitalOcean

App Platform Deploys

Resolved Minor
February 28, 2023 - Started over 1 year ago - Lasted about 2 hours
Official incident page

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Outage Details

Our Engineering team is investigating an issue with App Platform in all regions. At this time, users may experience errors while trying to deploy new or existing Apps. We are working to understand the scope of this incident as well as the root cause and will post an update soon.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 02/28/2023 06:13PM

As of 16:57 UTC our Engineering team has confirmed that the issue impacting App Platform deployments has been fully resolved.
If you continue to experience any issues in relation to this incident please open a ticket with our support team. Thank you for your patience.

MONITORING over 1 year ago - at 02/28/2023 05:25PM

Our Engineering team has confirmed App deploys are functioning normally and users should no longer experience errors when deploying. Any queued deploys are also processing. We're monitoring the situation and will post an update once we receive confirmation from the upstream provider that they have fully resolved the issue.

IDENTIFIED over 1 year ago - at 02/28/2023 05:00PM

Our Engineering team has received confirmation from the upstream provider that the issue on their end is starting to recover. We are seeing error rates for App Platform App deploys also recovering and are confident the root cause was the upstream issue. At this time, users should start to be able to deploy normally.

INVESTIGATING over 1 year ago - at 02/28/2023 04:47PM

Our Engineering team has confirmed App Platform deploys began experiencing an increased error rate starting 15:52 UTC. Initial investigation suggests there may be an issue with an upstream provider that is causing the deploy failures. The team is reaching out to that provider while continuing to investigate on our end.

We'll post an update as soon as we have further information. Thank you for your patience.

INVESTIGATING over 1 year ago - at 02/28/2023 04:37PM

Our Engineering team is investigating an issue with App Platform in all regions. At this time, users may experience errors while trying to deploy new or existing Apps. We are working to understand the scope of this incident as well as the root cause and will post an update soon.

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