Outage in DigitalOcean

Billing page on the Cloud Panel

Resolved Minor
July 13, 2023 - Started over 2 years ago - Lasted about 1 hour
Official incident page

Incident Report

As of 01:05 UTC, Our Engineering team is investigating an issue with the Billing page for Teams on the Cloud Control Panel. During this time, users on Team accounts may experience errors while accessing the Billing page. We apologize for the inconvenience and will share an update once we have more information.
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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 07/13/2023 02:33AM

Our engineering team has resolved the issue with the Billing page for Team accounts in the Cloud Control Panel.

Thank you for your patience. If you continue to experience any problems, please open a support ticket from within your account.

MONITORING over 2 years ago - at 07/13/2023 01:33AM

As of 01:20 UTC, Our Engineering team has implemented a fix regarding the issue with the Billing page for Team accounts in the Cloud Control Panel. We are monitoring the situation to ensure there is no recurrence.

We will post another update once we confirm the issue is fully resolved.

INVESTIGATING over 2 years ago - at 07/13/2023 01:27AM

As of 01:05 UTC, Our Engineering team is investigating an issue with the Billing page for Teams on the Cloud Control Panel. During this time, users on Team accounts may experience errors while accessing the Billing page.

We apologize for the inconvenience and will share an update once we have more information.

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