Outage in DigitalOcean

PayPal payment processing failures

Resolved Minor
July 16, 2024 - Started over 1 year ago - Lasted about 2 hours
Official incident page

Incident Report

Our Engineering team is investigating an issue with payments using PayPal. During this time, users may experience timeouts/failures when trying to use PayPal. We apologize for the inconvenience and will share an update once we have more information.
The Status Page Aggregator Built for IT Teams

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Try IsDown risk-free 14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 07/16/2024 11:48AM

Our Engineering team has resolved the issue with processing payments via PayPal on our platform. Services should now be operating normally.
If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.

MONITORING over 1 year ago - at 07/16/2024 11:15AM

Our Engineering team has monitored and confirmed that the impact of processing payments via PayPal has subsided. Users should not see any issues with making payments via PayPal on our platform.
We will post an update as soon as the issue is fully resolved.

MONITORING over 1 year ago - at 07/16/2024 11:12AM

Our Engineering team continues to monitor the issue with processing payments via PayPal on our platform. The impact is mitigated and users should not see any issues when trying to use PayPal. We will post another update once we confirm the full resolution. We apologize for the inconvenience and will share an update once we have more information.

IDENTIFIED over 1 year ago - at 07/16/2024 10:34AM

Our Engineering team has identified the cause of the issue with processing payments via PayPal on our platform, and has implemented a fix. We are currently monitoring the situation and will post an update as soon as the issue is fully resolved.

INVESTIGATING over 1 year ago - at 07/16/2024 10:08AM

Our Engineering team is investigating an issue with payments using PayPal. During this time, users may experience timeouts/failures when trying to use PayPal. We apologize for the inconvenience and will share an update once we have more information.

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook