Outage in DigitalOcean

Network Connectivity in SFO3 Region

Resolved Minor
September 25, 2024 - Started about 1 month ago - Lasted about 3 hours
Official incident page

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Outage Details

Our Engineering team is currently investigating issues with network connectivity for Managed Kubernetes clusters in the SFO3 region. During this time, some users may experience difficulties connecting to their Managed Kubernetes clusters, or connecting to other services from their clusters. We apologize for the inconvenience and will provide an update as soon as we have more information.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 09/26/2024 02:45AM

From 22:25 to 22:50 UTC, users may have experienced network connectivity issues with all DigitalOcean services deployed in the SFO3 region. Additionally, from 22:25 until 01:40 UTC, users may have encountered network connectivity issues affecting their Managed Kubernetes clusters in the SFO3 region.

Our Engineering team has fully resolved the issues impacting connectivity in the region, and all services are now operating normally.

If you continue to experience any problems, please open a ticket with our Support team. We apologize for any inconvenience caused.

MONITORING about 1 month ago - at 09/26/2024 02:15AM

Our Engineering team has implemented a fix to resolve the issue affecting networking connectivity with Managed Kubernetes clusters in the SFO3 region and is closely monitoring the situation. We will provide an update as soon as the issue is fully resolved.

IDENTIFIED about 1 month ago - at 09/26/2024 01:27AM

Our Engineering team has identified the cause of the networking connectivity issues with Managed Kubernetes clusters in the SFO3 region and is actively working on rolling out a fix. Once we have additional information, we will share another update.

INVESTIGATING about 1 month ago - at 09/26/2024 12:38AM

We are continuing to investigate the network connectivity issue with Managed Kubernetes clusters.

During this investigation, we have also identified an earlier period of network connectivity disruption affecting all services in the region, from 22:25 to 22:50 UTC.

At this time, some Managed Kubernetes clusters may continue experiencing network connectivity issues, but all other services in the region should be accessible as normal.

INVESTIGATING about 1 month ago - at 09/25/2024 11:34PM

Our Engineering team is currently investigating issues with network connectivity for Managed Kubernetes clusters in the SFO3 region. During this time, some users may experience difficulties connecting to their Managed Kubernetes clusters, or connecting to other services from their clusters.

We apologize for the inconvenience and will provide an update as soon as we have more information.

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