Outage in DigitalOcean

New Customer Signups

Resolved Minor
March 17, 2025 - Started 11 days ago - Lasted about 1 hour
Official incident page

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Outage Details

Our Engineering team is investigating an issue with new customer signups. During this time, some new customers are unable to finish the signup process. We apologize for the inconvenience and will provide an update as soon as possible.
Components affected
DigitalOcean Cloud Control Panel
Latest Updates ( sorted recent to last )
RESOLVED 11 days ago - at 03/17/2025 05:50PM

From 14:23 UTC to 16:16 UTC, users were unable to complete the signups for new accounts. Our Engineering team has resolved the issue affecting new account sign-ups. Users should no longer experience errors and are now able to complete the sign-up process successfully.

If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.

MONITORING 11 days ago - at 03/17/2025 04:46PM

Our Engineering team has implemented a fix to resolve the issue impacting new account signups and monitoring the situation. At this time, new signups should be functioning as expected. We will post an update as soon as the issue is fully resolved.

INVESTIGATING 11 days ago - at 03/17/2025 04:22PM

Our Engineering team is investigating an issue with new customer signups. During this time, some new customers are unable to finish the signup process.

We apologize for the inconvenience and will provide an update as soon as possible.

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