Outage in DigitalOcean

Droplet Creation in NYC1

Resolved Minor
May 05, 2025 - Started about 23 hours ago - Lasted about 2 hours
Official incident page

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Outage Details

Our Engineering team is currently investigating an issue with creating Droplets in NYC1 region. During this time, users may see 504 Gateway Timeout errors when creating droplets in the NYC1 region. We apologize for the inconvenience and will provide an update as soon as we have more information.
Components affected
DigitalOcean NYC1
Latest Updates ( sorted recent to last )
RESOLVED about 21 hours ago - at 05/05/2025 03:46PM

Our Engineering team has confirmed the complete resolution of the issue that was affecting Droplet creation and console access in the NYC1 region. Users should now be able to deploy new droplets and access them normally in the NYC1 region.

All systems are now operating normally. We appreciate your patience and apologize for any inconvenience this may have caused.

MONITORING about 22 hours ago - at 05/05/2025 03:18PM

Our Engineering team has implemented a fix for the issue affecting Droplet creation and console access in the NYC1 region. Impacted users may have seen 504 Gateway Timeout errors during Droplet creation or when accessing the Droplet console.

Our team is currently monitoring the situation to ensure stability. We will provide a final update once we confirm the issue is fully resolved.

INVESTIGATING about 23 hours ago - at 05/05/2025 02:18PM

Our Engineering team is currently investigating an issue with creating Droplets in NYC1 region. During this time, users may see 504 Gateway Timeout errors when creating droplets in the NYC1 region.

We apologize for the inconvenience and will provide an update as soon as we have more information.

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