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Outage in DigitalOcean

Let's Encrypt SSL Provisioning

Resolved Minor
July 21, 2025 - Started 9 months ago - Lasted about 23 hours
Official incident page

Incident Report

Our Engineering team has identified an issue affecting the creation of Let's Encrypt SSL certificates through the DigitalOcean Cloud Panel for Spaces and Load Balancers. During this time, users may experience failures or delays when provisioning new certificates. Our team is actively working with Let's Encrypt to resolve the issue as quickly as possible. Existing certificates and traffic over HTTPS are not impacted. We will continue to provide updates as we learn more.

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Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 07/22/2025 06:55PM

Our Engineering team, in collaboration with Let's Encrypt, has successfully resolved the issue affecting SSL certificate provisioning for Spaces and Load Balancers. Certificate creation is now fully restored and functioning as expected.

Existing certificates and HTTPS traffic were not impacted during this time. If you continue to experience any issues with certificate provisioning, please open a support ticket for assistance.

We sincerely apologize for any inconvenience this may have caused and appreciate your patience.

MONITORING 9 months ago - at 07/22/2025 02:55PM

Our Engineering team, in collaboration with Let's Encrypt, has implemented a fix to address the issue affecting SSL certificate provisioning for Spaces and Load Balancers. Initial reports indicate that certificate creation is now functioning as expected.

However, we are continuing to monitor the situation closely to ensure full stability. Existing certificates and HTTPS traffic remain unaffected.

We will provide an update once the issue is fully resolved.

INVESTIGATING 9 months ago - at 07/22/2025 09:32AM

Our Engineering team continues to investigate an issue affecting the creation of Let's Encrypt SSL certificates through the DigitalOcean Cloud Panel for Spaces and Load Balancers. During this time, users may experience failures or delays when provisioning new certificates.

Our team is actively working to resolve the issue and we will provide further updates as soon as we have more information. Thank you for your continued patience.

INVESTIGATING 9 months ago - at 07/21/2025 08:02PM

Our Engineering team has identified an issue affecting the creation of Let's Encrypt SSL certificates through the DigitalOcean Cloud Panel for Spaces and Load Balancers. During this time, users may experience failures or delays when provisioning new certificates.

Our team is actively working with Let's Encrypt to resolve the issue as quickly as possible. Existing certificates and traffic over HTTPS are not impacted.

We will continue to provide updates as we learn more.

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