Outage in DigitalOcean

PostgreSQL Managed Database Connectivity

Resolved Minor

September 30, 2025 - Started 7 months ago - Lasted about 6 hours
Official incident page

Incident Report

Our Engineering team has identified an issues with connectivity for Managed Database PostgreSQL clusters in all regions that are using PGBouncer and some legacy MD5 passwords. We are actively monitoring the situation and will provide updates as soon as more information becomes available.

Components affected

DigitalOcean Global

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Latest Updates ( sorted recent to last )

RESOLVED 7 months ago - at 10/01/2025 06:06AM

Our Engineering team has resolved the connectivity issue with Managed Database PostgreSQL clusters in all regions that are using PGBouncer and some legacy MD5 passwords.

If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.

MONITORING 7 months ago - at 10/01/2025 03:33AM

Our Engineering team has implemented a fix for the connectivity issues impacting Managed Database PostgreSQL clusters using PGBouncer with some legacy MD5 passwords.

We are currently monitoring the situation and will provide an update once the issue is fully resolved.

IDENTIFIED 7 months ago - at 10/01/2025 12:05AM

Our Engineering team has identified an issues with connectivity for Managed Database PostgreSQL clusters in all regions that are using PGBouncer and some legacy MD5 passwords.

We are actively monitoring the situation and will provide updates as soon as more information becomes available.

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