Outage in DigitalOcean
Account access and Payment
Resolved MinorIncident Report
Our engineering team is investigating an issue with the suspended user's accounts being unable to access the accounts. During this time users may have experience issues signing in or accessing accounts and the failure in the payments. We apologize for the inconvenience and will share an update once we have more information.
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Latest Updates ( sorted recent to last )
RESOLVED
21 days ago - at 01/15/2026 09:18AM
Our Engineering team has resolved the issue with payments failure using PayNow. Users should not see any issues with making payments via PayNow and logging into the accounts on our platform. Services should now be operating normally.
If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
INVESTIGATING
21 days ago - at 01/15/2026 07:16AM
Our engineering team is investigating an issue with the suspended user's accounts being unable to access the accounts. During this time users may have experience issues signing in or accessing accounts and the failure in the payments. We apologize for the inconvenience and will share an update once we have more information.
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