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Outage in DigitalOcean

Elevated 5xx “context canceled” errors impacting serverless inference

Resolved Minor
April 28, 2026 - Started about 16 hours ago - Lasted about 6 hours
Official incident page

Incident Report

Summary AI Generated

DigitalOcean's serverless inference service experienced elevated 5xx errors and "context canceled" responses for 5.9 hours, causing intermittent request failures for customers. The team identified the root cause and restored service by implementing tighter rate limits to prevent recurrence. All services returned to normal operation with continued monitoring to ensure ongoing reliability.

Serverless inference customers are experiencing elevated 5xx errors, including “context canceled” responses. This may result in intermittent request failures. Our team is actively investigating and will provide updates as more information becomes available.

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Latest Updates ( sorted recent to last )
RESOLVED about 10 hours ago - at 04/28/2026 07:33PM

All services are operating normally. We will continue to monitor the system to ensure ongoing reliability.

Thank you for your patience while we worked to resolve this issue.

MONITORING about 10 hours ago - at 04/28/2026 07:00PM

Service for Serverless Inference has been restored.
We’ve implemented tighter rate limits to help prevent recurrence and are closely monitoring system performance. Some users may still experience intermittent latency as we complete final stabilization efforts.
Our team remains actively engaged to ensure full recovery. We appreciate your patience and will provide further updates as needed.

IDENTIFIED about 14 hours ago - at 04/28/2026 03:59PM

We have identified an issue affecting our service and are currently working to implement a fix. Our team is actively investigating and taking the necessary steps to restore normal operations as quickly as possible.

We appreciate your patience and will provide updates as soon as more information becomes available.

INVESTIGATING about 16 hours ago - at 04/28/2026 01:45PM

Serverless inference customers are experiencing elevated 5xx errors, including “context canceled” responses. This may result in intermittent request failures. Our team is actively investigating and will provide updates as more information becomes available.

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