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Outage in DigitalOcean

GradientAI: Agent Platform Playground Interaction Errors

Resolved Major
May 12, 2026 - Started 24 days ago - Lasted about 1 hour
Official incident page

Incident Report

Summary AI Generated

The GradientAI Agent Platform Playground experienced a major outage where users encountered "Something went wrong" errors for all agent interactions through the web interface. API endpoints continued to function normally throughout the incident. The issue was identified, fixed, and resolved within 1.3 hours with normal service restored.

We are currently investigating an issue affecting the GradientAI Agent Platform Playground. Users may see a “Something went wrong” error for all agent interactions in the Playground. Agent functionality through API endpoints remains unaffected. We are actively working to identify the cause and will provide an update as soon as more information is available.

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Latest Updates ( sorted recent to last )
RESOLVED 24 days ago - at 05/12/2026 11:37AM

This incident has been resolved.

IDENTIFIED 24 days ago - at 05/12/2026 11:14AM

A fix has been deployed for the issue affecting the GradientAI Agent Platform Playground, and the service is now operating normally. We are monitoring to ensure stability.

IDENTIFIED 24 days ago - at 05/12/2026 10:50AM

We have identified the cause of the issue affecting the GradientAI Agent Platform Playground. Our engineering team is implementing a fix, and we will provide another update as soon as it is available.

INVESTIGATING 24 days ago - at 05/12/2026 10:24AM

We are currently investigating an issue affecting the GradientAI Agent Platform Playground. Users may see a “Something went wrong” error for all agent interactions in the Playground. Agent functionality through API endpoints remains unaffected. We are actively working to identify the cause and will provide an update as soon as more information is available.

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