Outage in DigitalOcean
Spaces Cold Storage Billing
Resolved MinorIncident Report
Summary AI Generated
A billing processing error caused incorrect usage values to appear in daily usage reports and invoices for DigitalOcean Spaces Cold Storage customers. The issue affected global billing systems for approximately 5.5 hours before engineers identified and corrected a fault in the billing data sync pipeline. The incident was resolved at 21:06 UTC on August 4, 2026, with accurate usage reporting restored.
Our Engineering team is investigating an issue affecting Spaces Cold Storage billing. During this time, customers with cold storage buckets may see incorrect values reflected in their daily usage and current invoices.
We apologize for the inconvenience and are actively working to resolve the issue. We will provide an update as soon as more information becomes available.
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Latest Updates ( sorted recent to last )
RESOLVED
about 8 hours ago - at 08/04/2026 09:42PM
As of 21:06 UTC, our Engineering team has resolved the issue affecting Spaces Cold Storage billing. An error in our billing processing system caused incorrect values to be reflected in daily usage and current invoices for customers with cold storage buckets.
Our team identified and corrected an issue with the billing data sync, ensuring accurate usage reporting. If you continue to experience any issues, please open a ticket with our Support team. We apologize for any inconvenience this may have caused.
MONITORING
about 9 hours ago - at 08/04/2026 08:44PM
Our Engineering team has implemented a fix for the issue affecting Spaces Cold Storage billing and is currently monitoring the situation. Customers with cold storage buckets should no longer see incorrect values reflected in their daily usage and current invoices. We will post an update as soon as the issue is fully resolved.
IDENTIFIED
about 11 hours ago - at 08/04/2026 06:52PM
Our Engineering team has identified the issue affecting Spaces Cold Storage billing. The team is actively working on a fix to resolve the issue. We apologize for the inconvenience and will provide another update as soon as more information becomes available.
INVESTIGATING
about 14 hours ago - at 08/04/2026 04:13PM
Our Engineering team is investigating an issue affecting Spaces Cold Storage billing. During this time, customers with cold storage buckets may see incorrect values reflected in their daily usage and current invoices.
We apologize for the inconvenience and are actively working to resolve the issue. We will provide an update as soon as more information becomes available.
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