Outage in Dintero

Worldline 3D Secure authentication not available

Resolved Minor

October 01, 2025 - Started 5 months ago - Lasted about 7 hours
Official incident page

Incident Report

Worldline/Bambora reports that 3D Secure authentication has an ongoing technical issue which results in transactions receiving a status 0 (Incomplete/invalid) or 2 (Authorization declined) due to the impossibility of performing a 3D Secure check. This impacts our customers using Worldline/Bambora. We will update the status once we have more info.

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Latest Updates ( sorted recent to last )

RESOLVED 5 months ago - at 10/01/2025 01:38PM

This incident has been resolved.

MONITORING 5 months ago - at 10/01/2025 08:03AM

We're observing that most 3D Secure requests go through, but we're waiting for confirmation from Bambora before resolving the issue.

INVESTIGATING 5 months ago - at 10/01/2025 06:54AM

Worldline/Bambora reports that 3D Secure authentication has an ongoing technical issue which results in transactions receiving a status 0 (Incomplete/invalid) or 2 (Authorization declined) due to the impossibility of performing a 3D Secure check.

This impacts our customers using Worldline/Bambora. We will update the status once we have more info.

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