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Outage in Dintero

Settlement report delays

Resolved Minor
January 13, 2026 - Started about 1 month ago - Lasted about 1 hour
Official incident page

Incident Report

We are getting reports that settlement reports are delayed for some merchants. This does not affect the actual bank transfer to the merchant's account, which has been performed.
Components affected
Dintero Reports

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 01/13/2026 01:20PM

This incident has been resolved.

MONITORING about 1 month ago - at 01/13/2026 01:01PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 month ago - at 01/13/2026 12:44PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 1 month ago - at 01/13/2026 12:36PM

We are getting reports that settlement reports are delayed for some merchants.

This does not affect the actual bank transfer to the merchant's account, which has been performed.

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