Discord experienced a 17-minute major incident where voice endpoint selection failed, preventing users from joining voice channels or starting calls. Users were widely stuck on "Waiting for Voice server" screens, with both call audio and channel connections non-functional across multiple regions including Europe and the US. The issue was resolved after engineers identified a fault in the endpoint selection service and applied a mitigation.
This incident has been resolved.
We've identified an issue with our endpoint selection service and are applying a mitigation now. We are seeing recovery to endpoint selection now.
We are investigating problems with voice endpoint selection. Your calls may fail to start or may fail to get an endpoint.
Users report inability to connect to voice servers, affecting voice calls and streams. Common issue across reports: stuck on 'waiting for voice server'.
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