Outage in Discount Ninja

Cloudflare service degradation

Resolved Minor
November 18, 2025 - Started about 2 months ago - Lasted about 1 hour
Official incident page

Incident Report

Customers may observe higher-than-normal error rates accessing the Discount Ninja admin or APIs due to an issue with Cloudflare. Discount Ninja, like Shopify, leverages Cloudflare for DNS.

Need to monitor Discount Ninja outages?

One place to monitor all your cloud vendors.
Get instant alerts when an outage is detected.

Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 11/18/2025 01:41PM

Cloudflare reports the issue has been resolved.

Update - We are continuing working on restoring service for application services customers. (Nov 18, 2025 - 13:35 UTC)
Update - We have made changes that have allowed Cloudflare Access and WARP to recover. Error levels for Access and WARP users have returned to pre-incident rates. We have re-enabled WARP access in London. We are continuing to work towards restoring other services. (Nov 18, 2025 - 13:13 UTC)
Identified - The issue has been identified and a fix is being implemented. (Nov 18, 2025 - 13:09 UTC)
Update - During our attempts to remediate, we have disabled WARP access in London. Users in London trying to access the Internet via WARP will see a failure to connect. (Nov 18, 2025 - 13:04 UTC)

IDENTIFIED about 2 months ago - at 11/18/2025 12:55PM

Status from Cloudflare (cf. https://www.cloudflarestatus.com/):

Cloudflare Global Network experiencing issues
Update - We are continuing to investigate this issue. (Nov 18, 2025 - 12:37 UTC)
Update - We are seeing services recover, but customers may continue to observe higher-than-normal error rates as we continue remediation efforts. (Nov 18, 2025 - 12:21 UTC)
Update - We are continuing to investigate this issue. (Nov 18, 2025 - 12:03 UTC)
Investigating - Cloudflare is experiencing an internal service degradation. Some services may be intermittently impacted. We are focused on restoring service. We will update as we are able to remediate. More updates to follow shortly. (Nov 18, 2025 - 11:48 UTC)

INVESTIGATING about 2 months ago - at 11/18/2025 12:54PM

Customers may observe higher-than-normal error rates accessing the Discount Ninja admin or APIs due to an issue with Cloudflare. Discount Ninja, like Shopify, leverages Cloudflare for DNS.

Latest Discount Ninja outages

Infrastructure failure - 2 months ago
Reporting system delays - about 1 year ago
Promotion editor unavailable - over 1 year ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 5350 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook