Outage in Dispatch
Dispatch SMS Notification Issues
Resolved Minor
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Outage Details
We are currently working on an issue related to our SMS notifications not being sent. This is actively being worked on and we will provide an update shortly.
Components affected
Dispatch Inbox Dispatch Mobile Applications Dispatch Web Application Dispatch SMSLatest Updates ( sorted recent to last )
RESOLVED
17 days ago - at 08/08/2025 04:20PM
This incident has been resolved.
MONITORING
about 1 month ago - at 07/23/2025 02:11PM
SMS Notifications for Access Codes for login purposes and job/appointment status notifications have resumed. Messaging via Inbox/Communicate has also been restored and we are continue to monitor.
MONITORING
about 1 month ago - at 07/22/2025 09:09PM
SMS Notifications for Access Codes for login purposes and job/appointment status notifications have resumed. Messaging via Inbox/Communicate is still affected.
MONITORING
about 1 month ago - at 07/22/2025 04:26PM
We are beginning to see SMS notifications resume and are continuing to monitor. Messaging via Inbox/Communicate is still affected. Access Codes for login purposes and job/appointment status notifications are resuming.
IDENTIFIED
about 1 month ago - at 07/22/2025 01:19PM
We are continuing to work on a resolution. Thank you for your continued patience.
IDENTIFIED
about 1 month ago - at 07/21/2025 08:40PM
We are continuing to work on a resolution. Thank you for being patient.
IDENTIFIED
about 1 month ago - at 07/21/2025 05:42PM
This issue is still ongoing and we are continuing to work on a resolution. Thank you for being patient.
IDENTIFIED
about 1 month ago - at 07/21/2025 02:30PM
We are currently working on an issue related to our SMS notifications not being sent. This is actively being worked on and we will provide an update shortly.
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