Outage in DispatchIt

Claimed orders are not seen in the mobile app

Resolved Minor

January 23, 2024 - Started about 2 years ago - Lasted about 6 hours

Incident Report

Claimed orders are not seen in the mobile app for some drivers. We are currently investigating this incident.Next update: 30 minutes

Components affected

DispatchIt Mobile App

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Latest Updates ( sorted recent to last )

INVESTIGATING about 2 years ago - at 01/23/2024 03:16PM

Claimed orders are not seen in the mobile app for some drivers. We are currently investigating this incident.Next update: 30 minutes

INVESTIGATING about 2 years ago - at 01/23/2024 03:45PM

We are currently investigating this incident.Next update: 30 minutes

INVESTIGATING about 2 years ago - at 01/23/2024 04:18PM

We are currently investigating this incident.Next update: 30 minutes

INVESTIGATING about 2 years ago - at 01/23/2024 04:53PM

We are currently investigating this incident.Next update: 30 minutes

INVESTIGATING about 2 years ago - at 01/23/2024 05:30PM

We are currently investigating this incident.Next update: 60 minutes

INVESTIGATING about 2 years ago - at 01/23/2024 06:31PM

We are currently investigating this incident.Next update: 60 minutes

Latest DispatchIt outages

500 outage on Web app - over 1 year ago

Issues with SMS Messages being sent - over 1 year ago

Increased Application Latency - almost 2 years ago

❗️Attention: ATu0026T National Outage - almost 2 years ago

Delays in Smart Order Matching, Order Assignment and Order Releases - about 2 years ago

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