Outage in Divio

Too restrictive permission during new S3 bucket creation on AWS

Resolved Minor

April 24, 2023 - Started almost 3 years ago - Lasted 4 days
Official incident page

Incident Report

We have identified an issue with too restrictive permissions for newly created S3 buckets on AWS. This issue prohibits users to fully use the bucket as intended. Existing buckets are not effected by the issue. We are working on a permanent solution. In the meantime, please reach out via support if you encounter a permission problem with a newly created bucket.

Components affected

Divio Media Files (S3) Divio Media Files (S3) Divio Media Files (S3)

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Latest Updates ( sorted recent to last )

RESOLVED almost 3 years ago - at 04/28/2023 09:50AM

This incident has been resolved.

IDENTIFIED almost 3 years ago - at 04/24/2023 01:42PM

We are continuing to work on a fix for this issue.

IDENTIFIED almost 3 years ago - at 04/24/2023 01:07PM

We have identified an issue with too restrictive permissions for newly created S3 buckets on AWS. This issue prohibits users to fully use the bucket as intended. Existing buckets are not effected by the issue.

We are working on a permanent solution. In the meantime, please reach out via support if you encounter a permission problem with a newly created bucket.

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