Outage in Divio

Deployments failing / Asset availability on the Swiss region

Resolved Major
July 01, 2024 - Started over 1 year ago - Lasted 8 days
Official incident page

Incident Report

We are currently investigating an issue making deployments on the Swiss region impossible. We have found the root cause and are actively working on it. Existing applications are not impacted.
Components affected
Divio Deployment

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 07/09/2024 09:08AM

This incident has been resolved.

MONITORING over 1 year ago - at 07/08/2024 07:57AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING over 1 year ago - at 07/04/2024 03:20PM

We are currently investigating issues with our infrastructure provider Exoscale which relates to general management and bucket management.

MONITORING over 1 year ago - at 07/03/2024 12:28PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 1 year ago - at 07/02/2024 02:19PM

Some users might experience a problem to access objects in a bucket in this region. We continue to work on a full resolution of the issue.

IDENTIFIED over 1 year ago - at 07/01/2024 03:03PM

A fix has been implemented and deployments and backups are working again.

We still experience an issue during creation of new buckets in the region and continue to investigate.

IDENTIFIED over 1 year ago - at 07/01/2024 02:07PM

We are currently investigating an issue making deployments on the Swiss region impossible.
We have found the root cause and are actively working on it. Existing applications are not impacted.

Latest Divio outages

Elevated error rate - 10 days ago
Deployment issues in the Swiss region (Exoscale) - 4 months ago
Control Panel Unavailable - 5 months ago
Postgres Database on European region temporarily unavailable - about 1 year ago
Increased Deployment Queue Times - over 1 year ago

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