Outage in Divio

Deployments failing / Asset availability on the Swiss region

Resolved Major

July 01, 2024 - Started almost 2 years ago - Lasted 8 days
Official incident page

Incident Report

We are currently investigating an issue making deployments on the Swiss region impossible. We have found the root cause and are actively working on it. Existing applications are not impacted.

Components affected

Divio Deployment

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Latest Updates ( sorted recent to last )

RESOLVED almost 2 years ago - at 07/09/2024 09:08AM

This incident has been resolved.

MONITORING almost 2 years ago - at 07/08/2024 07:57AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING almost 2 years ago - at 07/04/2024 03:20PM

We are currently investigating issues with our infrastructure provider Exoscale which relates to general management and bucket management.

MONITORING almost 2 years ago - at 07/03/2024 12:28PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED almost 2 years ago - at 07/02/2024 02:19PM

Some users might experience a problem to access objects in a bucket in this region. We continue to work on a full resolution of the issue.

IDENTIFIED almost 2 years ago - at 07/01/2024 03:03PM

A fix has been implemented and deployments and backups are working again.

We still experience an issue during creation of new buckets in the region and continue to investigate.

IDENTIFIED almost 2 years ago - at 07/01/2024 02:07PM

We are currently investigating an issue making deployments on the Swiss region impossible.
We have found the root cause and are actively working on it. Existing applications are not impacted.

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