Outage in dLocal

[BAC Credomatic ] Apparent incident with payment processing in El Salvador

Resolved Major

March 15, 2026 - Started 3 months ago - Lasted about 10 hours
Official incident page

Incident Report

We have identified some processing issues with BAC CREDOMATIC in ALL CHANNELS. We have contacted the processor and we will provide an update as soon as it becomes available.

Components affected

dLocal El Salvador - Payment Processors

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Latest Updates ( sorted recent to last )

RESOLVED 3 months ago - at 03/16/2026 12:54AM

This incident has been resolved.

INVESTIGATING 3 months ago - at 03/15/2026 10:53PM

We are still working on fixing the issue

INVESTIGATING 3 months ago - at 03/15/2026 08:45PM

We are still working on fixing the issue

INVESTIGATING 3 months ago - at 03/15/2026 07:02PM

We are continuing to investigate this issue.

INVESTIGATING 3 months ago - at 03/15/2026 05:33PM

We are continuing to investigate this issue.

INVESTIGATING 3 months ago - at 03/15/2026 05:25PM

We are continuing to investigate this issue.

INVESTIGATING 3 months ago - at 03/15/2026 05:13PM

We are continuing to investigate this issue.

INVESTIGATING 3 months ago - at 03/15/2026 03:55PM

We have identified some processing issues with BAC CREDOMATIC in ALL CHANNELS. We have contacted the processor and we will provide an update as soon as it becomes available.

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