Outage in DNAnexus

Degraded performance and increased error rate

Resolved Minor

February 07, 2026 - Started 7 days ago - Lasted about 10 hours
Official incident page

Incident Report

We are seeing degraded performance in Azure-westus region that is related to the outage of our cloud provider.

Components affected

DNAnexus Titan API DNAnexus Titan Jobs DNAnexus Titan Data DNAnexus Apollo

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Latest Updates ( sorted recent to last )

RESOLVED 7 days ago - at 02/07/2026 06:34PM

This incident has been resolved.

INVESTIGATING 7 days ago - at 02/07/2026 09:41AM

We are continuing to investigate this issue.

INVESTIGATING 7 days ago - at 02/07/2026 09:39AM

We are continuing to investigate this issue.

INVESTIGATING 7 days ago - at 02/07/2026 09:31AM

We are seeing degraded performance in Azure-westus region that is related to the outage of our cloud provider.

Latest DNAnexus outages

Elevated Platform Response Times - about 1 month ago

Elevated platform response times - about 2 months ago

Investigating job scheduling delays - 4 months ago

Degraded performance and increased error rate - 4 months ago

Investigating job scheduling and transitioning delays - 7 months ago

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