Outage in DNS Made Easy
SSO Login Issues
Resolved Minor
September 02, 2026 - Started 1 day ago
- Lasted about 1 hour
Incident Report
Summary AI Generated
SSO login functionality on the Constellix platform was unavailable for approximately 1.1 hours, preventing users with SSO enabled from accessing their DNS accounts. DNS resolution and other DNS services remained fully operational throughout the incident. As a workaround, users were directed to use break-glass credentials to regain account access while the issue was investigated.
**SSO Login Issues**
We are currently investigating an issue preventing users with SSO enabled from logging in to their DNS accounts. DNS resolution and other DNS services are not affected.
As a temporary workaround, users may access their accounts using their break-glass credentials. If you need assistance, please contact [support@constellix.com](mailto:support@constellix.com).
We will provide additional updates as more information becomes available.
We are currently investigating an issue preventing users with SSO enabled from logging in to their DNS accounts. DNS resolution and other DNS services are not affected.
As a temporary workaround, users may access their accounts using their break-glass credentials. If you need assistance, please contact [support@constellix.com](mailto:support@constellix.com).
We will provide additional updates as more information becomes available.
Components affected
DNS Made Easy ConstellixTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
1 day ago - at 09/02/2026 08:18PM
**SSO Login Issues**
We are currently investigating an issue preventing users with SSO enabled from logging in to their DNS accounts. DNS resolution and other DNS services are not affected.
As a temporary workaround, users may access their accounts using their break-glass credentials. If you need assistance, please contact [support@constellix.com](mailto:support@constellix.com).
We will provide additional updates as more information becomes available.
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