DNSFilter experienced DNS resolution latency and timeouts affecting customers in the West Coast region of North America, lasting approximately 27 minutes. The root cause was identified by the engineering team, who implemented a fix that restored traffic to stable levels. The service returned to normal operation and is being closely monitored for continued stability.
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We’ve identified the root cause of the latency issues affecting certain customers in the West Coast region and have implemented a fix. Traffic has returned to stable levels, and the service is operating normally. We will continue to closely monitor the region to ensure continued stability.
If you continue to experience issues, please reach out to our Support team for assistance
A fix has been implemented and we are monitoring the results.
Our team has identified the issue that has caused DNS resolution latency and timeouts. Engineering is actively working to implement a fix to remediate and restore services. Updated status will be provided as soon as possible.
You can also keep up with updates by reviewing our status page here: https://status.dnsfilter.com/
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