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This incident has been resolved. We have closely monitored the situation and all services are running as expected.
We finished processing the updates and we are actively monitoring the situation.
We are continuing to process the pending updates. 4 regions are currently running 30 minutes behind: IAD, ORD, SV1, AMS. We expect them to complete in the next 10 minutes.
We have identified and corrected the issue. The connection is restored and the app is back online. We are working to process the pending updates at the edges.
We found an abnormal number of connections to our primary database, that is saturating the connection pool. We are working to restore the connectivity from the app to the database. DNS resolution is not affected, however new changes to DNS records are currently not propagating to the edges.
We are continuing to investigate this issue.
We are currently investigating a database issue that is affecting the main application. DNS resolution is currently not affected.
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