Outage in DocHub

Unable to import new documents

Resolved Minor
August 09, 2021 - Started about 4 years ago - Lasted 8 months
Official incident page

Incident Report

We are currently investigating issues with DocHub failing to load new imported documents.
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Latest Updates ( sorted recent to last )
MONITORING about 4 years ago - at 08/09/2021 04:44PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 4 years ago - at 08/09/2021 04:14PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 4 years ago - at 08/09/2021 04:00PM

We are currently investigating issues with DocHub failing to load new imported documents.

Latest DocHub outages

Database connection issues - over 3 years ago
PDFs are incorrectly sized - about 4 years ago

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