Outage in DocPlanner

Issue with database in EU

Resolved Major
February 13, 2025 - Started 29 days ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating the problem with our European databases for SaaS.
Components affected
DocPlanner SaaS: Poland DocPlanner SaaS: Italy DocPlanner SaaS: Czech Republic DocPlanner SaaS: Portugal DocPlanner SaaS: Turkey DocPlanner SaaS: Spain
Latest Updates ( sorted recent to last )
RESOLVED 29 days ago - at 02/13/2025 04:51AM

This incident has been resolved.

MONITORING 29 days ago - at 02/13/2025 04:46AM

We went back with operational to all European SaaS instances.

INVESTIGATING 29 days ago - at 02/13/2025 03:57AM

We are currently investigating the problem with our European databases for SaaS.

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