Outage in DocPlanner

South American marketplace increased error rate

Resolved Minor

April 04, 2025 - Started 29 days ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating this issue.

Components affected

DocPlanner Marketplace: Colombia DocPlanner Marketplace: Peru DocPlanner Marketplace: Argentina DocPlanner Marketplace: Chile DocPlanner Marketplace: Brazil

Latest Updates ( sorted recent to last )

RESOLVED 29 days ago - at 04/04/2025 03:42PM

This incident has been resolved.

IDENTIFIED 29 days ago - at 04/04/2025 02:53PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 29 days ago - at 04/04/2025 02:42PM

We are currently investigating this issue.

Latest DocPlanner outages

Test incident - 2 days ago

Slowness of the Marketplace in South America - 5 days ago

Performance degradation Marketplace Southamerica - 18 days ago

Issues affecting small subset of patient bookings on the Marketplace - 26 days ago

Partial outages of components in Europe - about 1 month ago

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