Outage in DocPlanner

Issues affecting small subset of patient bookings on the Marketplace

Resolved Minor
April 07, 2025 - Started 26 days ago - Lasted about 23 hours
Official incident page

Need to monitor DocPlanner outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including DocPlanner, and never miss an outage again.
Start Free Trial

Outage Details

We've identified an issue with patient bookings on our marketplace, where some patients are able to book appointments despite no availability on the PMS side. Our engineering team is mobilised and actively working to resolve the issue as quickly as possible.
Latest Updates ( sorted recent to last )
RESOLVED 25 days ago - at 04/08/2025 10:41AM

This incident has been resolved.

MONITORING 26 days ago - at 04/07/2025 03:19PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 26 days ago - at 04/07/2025 03:18PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 26 days ago - at 04/07/2025 11:49AM

We've identified an issue with patient bookings on our marketplace, where some patients are able to book appointments despite no availability on the PMS side. Our engineering team is mobilised and actively working to resolve the issue as quickly as possible.

Real-time vendor status monitoring for IT and Ops teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3970 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook