Outage in DocPlanner

Slowness of the SaaS in South America

Resolved Minor
May 12, 2025 - Started about 8 hours ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently investigating this issue.
Components affected
DocPlanner SaaS: Chile DocPlanner SaaS: Peru DocPlanner SaaS: Argentina DocPlanner SaaS: Colombia DocPlanner SaaS: Brazil
Latest Updates ( sorted recent to last )
RESOLVED about 6 hours ago - at 05/12/2025 04:11PM

This incident has been resolved.

INVESTIGATING about 8 hours ago - at 05/12/2025 02:16PM

We are currently investigating this issue.

Latest DocPlanner outages

Marketplace P2 degraded performance - about 13 hours ago
SSO Italy doesn't work - about 15 hours ago
Performance degradation in European marketplace - 7 days ago
Test incident - 12 days ago
Slowness of the Marketplace in South America - 14 days ago

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