Outage in DocPlanner
Slowness of the SaaS (agenda) application in South America
Resolved MinorIncident Report
We are currently investigating the performance degradation in South America happening in our main SaaS application.
Components affected
DocPlanner SaaS: Brazil DocPlanner SaaS: Chile DocPlanner SaaS: Colombia DocPlanner SaaS: Argentina DocPlanner SaaS: PeruTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
8 months ago - at 08/19/2025 03:28PM
This incident has been resolved.
MONITORING
8 months ago - at 08/19/2025 03:18PM
We have mitigated the problem with SaaS slowness, and right now observing the situation.
IDENTIFIED
8 months ago - at 08/19/2025 02:58PM
We have identified the main reason of the problem. Right now trying to confirm, and fully mitigate the issue. The team is working on this right now.
INVESTIGATING
8 months ago - at 08/19/2025 02:29PM
We are currently investigating the performance degradation in South America happening in our main SaaS application.
Latest DocPlanner outages
Marketplace SA is flapping due to overload - about 18 hours ago
SaaS partially degraded - 2 days ago
Marketplace instability in Mexico - 4 days ago
Marketplace instability Italy - 13 days ago
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