Outage in DocPlanner
Clinic Cloud – Electronic Health Records Loading Issues
Resolved MajorIncident Report
We are currently experiencing an issue affecting Clinic Cloud. Customers accessing Electronic Health Records are experiencing loading issues, with pages failing to load successfully.
Our technical team is actively investigating the issue and working to restore normal service as quickly as possible.
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Latest Updates ( sorted recent to last )
RESOLVED
9 days ago - at 11/05/2026 05:49PM
This incident has been resolved.
MONITORING
9 days ago - at 11/05/2026 05:16PM
Electronic Health Records is now loading and back to normal. Our team continue monitoring.
INVESTIGATING
9 days ago - at 11/05/2026 05:07PM
We are currently experiencing an issue affecting Clinic Cloud. Customers accessing Electronic Health Records are experiencing loading issues, with pages failing to load successfully.
Our technical team is actively investigating the issue and working to restore normal service as quickly as possible.
Latest DocPlanner outages
Clinic Cloud is unavailable - 11 days ago
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Clinic Service Performance Degradation - about 2 months ago
We are experiencing slowness in sending notification - about 2 months ago
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