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Outage in Doctolib

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Resolved Major
September 08, 2026 - Started 5 days ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently investigating a complete service interruption affecting the following components. We understand how critical uninterrupted access is for delivering care. Our teams are fully mobilized and treating this with the highest priority. We will keep you closely informed. — Your Doctolib Team

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Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 09/08/2026 02:08PM

The performance incident affecting the following components has been fully resolved:

All services are stable and operating normally.

We apologize for the inconvenience and thank you for your patience.

— Your Doctolib Team

MONITORING 5 days ago - at 09/08/2026 01:24PM

Service has been restored for the following components.

Access is fully operational. We are closely monitoring the system to ensure continued stability.

— Your Doctolib Team

IDENTIFIED 5 days ago - at 09/08/2026 01:22PM

The root cause of the service interruption affecting the following components has been identified.

Restoration efforts are actively underway.
We know this situation can create significant pressure for healthcare teams, and we are prioritizing safe and rapid recovery.

Further updates will follow.

— Your Doctolib Team

INVESTIGATING 5 days ago - at 09/08/2026 01:09PM

We are currently investigating a complete service interruption affecting the following components.

We understand how critical uninterrupted access is for delivering care.
Our teams are fully mobilized and treating this with the highest priority.

We will keep you closely informed.

— Your Doctolib Team

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