Service interruption

This incident has been resolved.

We are continuing to work on a fix for this issue and have a new update from Microsoft.

Impact Statement: Starting at 07:40 UTC on 09 October 2025, Azure customers using Azure Front Door (AFD) from EMEA, Middle East and Africa may experience intermittent delays or timeouts when accessing their services.

Current Status: Azure customers using Azure Front Door (AFD) should see consistent availability with slightly higher latencies decreasing as we continue to recover additional resources.

The next update will be provided within 60 minutes.

This message was last updated at 16:03 UTC on 09 October 2025

We have another update from Microsoft. Issue should be all but resolved.

Impact Statement: Starting at 07:40 UTC on 09 October 2025, Azure customers using Azure Front Door (AFD) from EMEA, Middle East and Africa may experience intermittent delays or timeouts when accessing their services.

Current Status: Azure customers using Azure Front Door (AFD) should see consistent availability with slightly higher latencies decreasing as we continue to recover additional resources.

The next update will be provided within 60 minutes.

This message was last updated at 14:05 UTC on 09 October 2025

We are continuing to work on a fix for this issue and have a new update from Microsoft.

Impact Statement: Starting at 07:40 UTC on 09 October 2025, Azure customers using Azure Front Door (AFD) may experience intermittent delays or timeouts when accessing their services. This includes the ability to access the Azure Portal and the Entra Admin Portal.

Current Status: As we continue our mitigation efforts, we have successfully recovered 96% of impacted resources, teams are working on recovering the remaining 4% of impacted customers.

The next update will be provided within 60 minutes.

This message was last updated at 11:36 UTC on 09 October 2025

We are continuing to work on a fix for this issue.

We have received this update from Microsoft:

Current Status: Our monitoring detected a significant capacity loss of about 30% of Azure Front Door instances, predominantly across Europe, Middle East, and Africa. We understand that this is due to a dependency on some underlying Kubernetes instances that crashed. We have ruled out any deployments that could have triggered this event.

We have been restarting these underlying Kubernetes instances, and AFD instances are coming back online. Customers should start seeing recovery as we bring these instances back online, and we expect full mitigation within the next 90 minutes.

The next update will be provided within 60 minutes.

This message was last updated at 11:01 UTC on 09 October 2025

We are continuing to work on a fix for this issue.

We are continuing to work on a fix for this issue.

Microsoft has now reported that there is an outage and global issue, you can check the same updated on Azure's Status page:

Impact Statement: Starting at 07:40 UTC on 09 October 2025, Azure customers using Azure Front Door (AFD) may experience intermittent issues when accessing their services, this includes the ability to access the Azure Portal.

Current Status: Our monitoring detected a significant capacity loss, of about 30% of Azure Front Door instances predominantly across Europe and Africa. At this stage we have ruled out any deployments which could have triggered this event. The next update will be provided within 60 minutes, or as events warrant.

This message was last updated at 10:14 UTC on 09 October 2025

https://azure.status.microsoft/en-us/status

We will keep updating you.

We are continuing to investigate this issue.

We are continuing to investigate the issue. There are large outages on Microsoft Azure's side. We will keep you updated as soon as we know more. We apologies for the interruption.

To check health on Azure: https://statusgator.com/services/azure

We are experiencing issues with Azure DNS resolution which may cause partial outage in some portal instances. We are investigating the issue and will update.