Outage in DoiT

Issue with editing Billing Profiles & Paying Invoices

Resolved Major
December 23, 2024 - Started 11 days ago - Lasted about 21 hours
Official incident page

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Outage Details

Customers may experience and issue when creating or editing Billing Profiles & paying Invoices via the DoiT console. Our Engineering Team are actively investigating the cause of this issue and we will provide updates on our progress shortly.
Components affected
DoiT Console
Latest Updates ( sorted recent to last )
RESOLVED 10 days ago - at 12/24/2024 08:24AM

We are happy to advise this issue has now been resolved. Thank you for your patience whilst we worked through the incident.

MONITORING 11 days ago - at 12/23/2024 11:49AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 11 days ago - at 12/23/2024 11:07AM

Customers may experience and issue when creating or editing Billing Profiles & paying Invoices via the DoiT console. Our Engineering Team are actively investigating the cause of this issue and we will provide updates on our progress shortly.

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