Slowness on the Domotz Portal - North America

The issue has been fully resolved. All previously reported slowness has been eliminated, and functionality related to Custom Scripts and SNMP activities has been fully restored. We thank you for your patience during this time.

A fix has been implemented, and the App/WebApp performance has significantly improved. Our team continues to monitor the platform closely, as we are still addressing potential issues affecting the retrieval of metrics (and historical values) through Custom Scripts and SNMP.

We appreciate your patience and will provide additional updates as the situation evolves.

We are currently experiencing performance issues on the platform. Users may notice slowness when loading the Collector device list in the UI, along with delays in processing historical data for device status and metrics collection.
Our team has identified the cause and is actively implementing a fix. We are monitoring the situation closely and will provide further updates as the fix progresses.