Outage in Dooly
Coach call processing outage
Resolved MajorIncident Report
We have identified an issue with Coach that is preventing calls from being processed. Calls are being imported and recorded properly, but not processed and displayed in the application. We are working to resolve this issue.
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Latest Updates ( sorted recent to last )
RESOLVED
6 months ago - at 07/22/2025 05:36PM
This incident has been resolved.
MONITORING
6 months ago - at 07/22/2025 04:55PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
6 months ago - at 07/22/2025 03:27PM
We have identified an issue with Coach that is preventing calls from being processed. Calls are being imported and recorded properly, but not processed and displayed in the application. We are working to resolve this issue.
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