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Outage in Double

Service disruption

Resolved Minor
February 10, 2026 - Started 2 months ago - Lasted about 20 hours

Incident Report

We are investigating unexpected errors when trying to open/preview files.
Components affected
Double Website

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Latest Updates ( sorted recent to last )
2 months ago - at 02/10/2026 09:01PM

We are investigating unexpected errors when trying to open/preview files.

2 months ago - at 02/10/2026 09:31PM

It is related to a global issue affecting AWS Cloudfront: https://health.console.aws.amazon.com/health/home#/account/dashboard/open-issues?eventID=arn:aws:health:global::event/CLOUDFRONT/AWS_CLOUDFRONT_OPERATIONAL_ISSUE/AWS_CLOUDFRONT_OPERATIONAL_ISSUE_5D2B3_81D5FA9EA2B&eventTab=details

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