Outage in Dovetail
Contextual chat beta is down
Resolved Minor
May 20, 2025 - Started 2 days ago
- Lasted about 1 hour
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Outage Details
We’ve identified an issue where using contextual chat beta causes Dovetail to crash. Refreshing the page fixes the issue. We’ll provide an update as soon as we’ve implemented a fix, sorry for the inconvenience caused!
Latest Updates ( sorted recent to last )
INVESTIGATING
2 days ago - at 05/20/2025 09:19AM
We’ve identified an issue where using contextual chat beta causes Dovetail to crash. Refreshing the page fixes the issue. We’ll provide an update as soon as we’ve implemented a fix, sorry for the inconvenience caused!
IDENTIFIED
2 days ago - at 05/20/2025 09:42AM
We have identified the issue that is causing chat to crash and the team are currently implementing a fix. We will continue to provide updates as we make progress. We have currently turned the feature off, but we thank you for your patience and understanding. We hope to have the issue resolved shortly.
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